Shipping policy

At Sunfolk Swimwear, we aim to pack and send your order as quickly as possible, so you can enjoy your new swimwear sooner.

Orders are processed Monday to Friday, excluding public holidays.

Orders are usually dispatched within 1–2 business days.

As our head office is located on North Stradbroke Island, Queensland, orders placed before 10:00 am AEST will usually be sent the same business day wherever possible.

Orders placed on weekends or public holidays will be processed on the next business day.

All Sunfolk Swimwear orders are shipped via Australia Post.

We offer the following flat-rate shipping options:

Standard Shipping: $11 per order
Express Shipping: $15 per order

Shipping options and costs will be shown at checkout before your order is completed.

Delivery times may vary depending on your location and Australia Post’s delivery network. Please note that delivery timeframes are estimates only and may be affected by weekends, public holidays, weather events, peak periods or delays outside of our control.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details, where available.

Please ensure your shipping address is correct at checkout. Sunfolk Swimwear is not responsible for orders sent to an incorrect address provided by the customer. If you notice an error in your shipping details, please contact us as soon as possible.

Once your parcel has been delivered, Sunfolk Swimwear does not take responsibility for theft, loss or damage. If your parcel is delayed, missing or damaged in transit, please contact Australia Post directly using your tracking information. We will do our best to assist where possible.

If you have any questions about shipping or your order, please contact us at:

Email: hello@sunfolkswimwear.com.au